Privacy Policy

Last updated: April 23, 2026

Answerli LLC ("Answerli," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website at answerli.ai and our services, how we use that information, and the choices you have. By using our website or services, you agree to this Privacy Policy.

1. Information we collect

Information you give us directly

When you fill out a form on our website, we collect the information you provide, which may include:

• Your name
• Your email address
• Your mobile or business phone number
• Your business name and industry
• Any message or additional information you choose to share

When you contact us directly via email, text, or phone, we may retain the information shared during that conversation to follow up and provide the requested services.

Information collected automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, referring website, and pages viewed. We use this information to improve the site experience and for security purposes.

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect information about your use of the site, including pages visited, time spent, and how you arrived at our site. This data is aggregated and does not personally identify you. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

2. How we use your information

We use the information we collect for the following purposes:

• To respond to your requests. If you request a demo phone number, we use your mobile number to send you that number via SMS.
• To follow up with you. We may send one follow-up communication to ask how your demo experience was or to answer any questions you have. You can opt out of these at any time.
• To provide our services. If you become an Answerli customer, we use your information to set up, maintain, and support your account.
• To improve our website and services. We analyze how people use our site to make it better over time.
• To comply with legal obligations. Where required by law, we may use or disclose your information to meet legal or regulatory requirements.

3. SMS and text message communications

When you submit our demo request form and check the consent box, you agree to receive text messages from Answerli at the mobile number you provide. Specifically:

• You will receive one text message containing the live demo phone number you requested.
• You may receive one follow-up message to ask about your demo experience.
• Message and data rates may apply, depending on your mobile carrier.
• You can opt out at any time by replying STOP to any message. After opting out, you will not receive further messages unless you opt in again.
• For help, reply HELP to any message or email support@answerli.ai.

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Mobile opt-in consent and phone numbers collected are used solely for the purposes described in this policy.

4. How we share your information

We do not sell your personal information to third parties. We share information only in the following limited circumstances:

• Service providers. We work with trusted third-party service providers that help us operate our business, such as hosting providers (Netlify), email providers (Google Workspace), and SMS providers (Twilio). These providers only have access to the information needed to perform their services and are contractually obligated to protect your data.
• Legal requirements. We may disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of Answerli, our customers, or others.
• Business transfers. If Answerli is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data retention

We retain your information only as long as necessary for the purposes described in this policy or as required by law. If you opt out of communications or request deletion of your data, we will remove your information from our active records within 30 days, except where we are legally required to retain it.

6. Your choices and rights

You have the following rights regarding your personal information:

• Access. You can request a copy of the personal information we hold about you.
• Correction. You can ask us to correct information that is inaccurate.
• Deletion. You can request that we delete your personal information, subject to legal retention requirements.
• Opt-out of marketing. You can unsubscribe from marketing emails by following the unsubscribe instructions in any email. You can opt out of SMS messages by replying STOP.

To exercise any of these rights, email us at support@answerli.ai.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. If we make material changes, we will provide additional notice, such as by sending an email or posting a prominent notice on our site.

10. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Answerli LLC
Email: support@answerli.ai
Jacksonville, FL